Payment Policy

Last Updated: 03 August 2026

1. Introduction

At Mega Source, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines our accepted payment methods, transaction processes, security measures, and other important information regarding the payment of your purchases.

By placing an order on our website megasource.co.za, you agree to the terms outlined in this policy.

2. Accepted Payment Methods

We offer a variety of secure and convenient payment options to cater to all our customers. The following payment methods are accepted on our website:

2.1 Credit and Debit Cards

• Visa
• Mastercard
• American Express

All card payments are processed through our secure payment gateway and are protected with 3D Secure authentication for an additional layer of security.

2.2 Instant EFT

Instant Electronic Funds Transfer (EFT) allows you to pay directly from your bank account. This method is fast, secure, and widely used in South Africa. Major banks supported include:

• Capitec
• FNB
• Nedbank
• ABSA
• Standard Bank
• Bank Zero
• TymeBank

2.3 Buy Now, Pay Later (BNPL)

We partner with leading BNPL providers to offer you flexible payment options:

• Payflex: Pay in 4 interest-free installments over 6 weeks
• Mobicred: A revolving credit facility for online purchases

BNPL options are subject to approval by the respective provider and may require credit eligibility checks.

2.4 Digital Wallets

For faster and more convenient checkout:

• Apple Pay
• Google Pay
• SnapScan
• Zapper

2.5 Vouchers and Gift Cards

• 1Voucher
• Retail payment vouchers

3. Currency and Pricing

3.1 Currency

All transactions on our website are processed in South African Rand (ZAR). Prices are displayed in ZAR and are inclusive of Value Added Tax (VAT) at the applicable rate, unless otherwise stated.

3.2 Pricing Consistency

Product prices remain consistent throughout the entire checkout process. Prices displayed on product pages, in the shopping cart, and at checkout are the same. Any applicable discounts or promotions will be applied before payment is finalised. If your total qualifies for free shipping, this will be clearly displayed during checkout.

3.3 VAT

All prices displayed on our website include VAT at the current South African rate (15%). The VAT breakdown will be shown on your invoice.

3.4 International Orders

For international orders, prices are still displayed in ZAR, but your payment provider may apply currency conversion fees. You are responsible for any additional fees, customs duties, or import taxes.

4. Payment Process

4.1 Secure Checkout

All transactions are processed through a secure, PCI DSS-compliant payment gateway. Our checkout pages are protected with SSL encryption (indicated by the padlock icon in your browser address bar), ensuring that your personal and payment information is safe.

4.2 Guest Checkout

You are not required to create an account to complete a purchase. We offer a guest checkout option for your convenience. However, creating an account allows you to track orders, save addresses, and manage your order history.

4.3 Payment Authorisation

At the time of checkout, we will request authorisation for the full amount of your order. Payment is charged immediately upon successful authorisation.

4.4 Order Confirmation

Once your payment has been successfully processed, you will receive:

• An order confirmation email
• A payment receipt (if applicable)
• A shipping confirmation email once your order is dispatched

4.5 Minimum Order Value

We do not require a minimum order value to complete a purchase, unless otherwise specified for specific promotions or bulk orders.

5. Payment Security

5.1 Data Protection

Your payment information is handled with the highest level of security:

• All payment data is encrypted using industry-standard SSL protocols
• We do not store your full credit card details on our servers
• All transactions are processed through PCI DSS-compliant payment gateways

5.2 3D Secure

We use 3D Secure (Verified by Visa, Mastercard SecureCode) to provide an additional layer of security for online card transactions. This may require you to authenticate your payment through your bank's secure platform.

5.3 Fraud Prevention

We work with our payment partners to monitor and prevent fraudulent transactions. In some cases, we may contact you to verify your payment details before processing your order.

6. Payment Providers

We partner with trusted South African payment providers to ensure reliable, secure, and fast payment processing:

 

 

Payment Provider	Services Offered
Yoco	Card payments, debit and credit cards
PayFast	Instant EFT, credit cards, vouchers, digital wallets
Peach Payments	Card payments, digital wallets
Payflex	Buy Now, Pay Later (4 installments)
Mobicred	Revolving credit facility
Netcash	Instant EFT, Capitec Pay

Each provider is fully compliant with PCI DSS and South African payment security standards.

7. Failed Transactions

7.1 Transaction Declines

If your payment is declined, please check the following:

• Ensure you have sufficient funds in your account
• Verify that your card details are entered correctly
• Check that your card is enabled for online transactions

You may attempt the following:

• Retry the same payment method
• Choose an alternative payment method
• Contact your bank for assistance

7.2 Technical Issues

In the event of a technical issue during payment:

• Your order will not be processed
• No funds will be taken from your account
• You may try again after a few minutes or contact us for assistance

8. Order Cancellations and Refunds

8.1 Cancellations

If you wish to cancel your order:

• Before Payment: No action required; your order will not be processed
• After Payment but Before Dispatch: Contact us immediately. We will cancel your order and process a full refund.
• After Dispatch: Please refer to our Refund Policy for return procedures.

8.2 Refunds

All refunds are processed to the original payment method used for the purchase:

• Credit/Debit Card: Refund to the original card (5–10 business days depending on your bank)
• Instant EFT: Refund to the bank account provided
• BNPL: Refund processed through the BNPL provider's platform

For detailed information, please refer to our Refund Policy.

9. Billing and Invoices

9.1 Invoices

A detailed invoice will be provided with your order confirmation email. This invoice includes:

• Order number
• Items purchased with quantities and prices
• VAT breakdown
• Shipping costs (if applicable)
• Total amount paid

9.2 Tax Invoices

If you require a tax invoice for business or VAT purposes, please contact us, and we will provide a compliant tax invoice with all necessary details.

10. Payment Disputes

10.1 Chargebacks

If you have a dispute regarding a payment, we encourage you to contact us directly first. We are committed to resolving any issues quickly and fairly.

10.2 Dispute Resolution Process

To initiate a dispute resolution:

1. Contact us at info@megasource.co.za with your order number and details of the issue
2. We will investigate and respond within 5 business days
3. If we are unable to resolve the issue, you may contact your payment provider or bank directly

11. Special Payment Arrangements

11.1 Bulk and Corporate Orders

For bulk and corporate orders, we can offer alternative payment arrangements, including:

• Pro-forma invoices
• Bank transfers (EFT)
• Extended payment terms (subject to approval)

Please contact us at info@megasource.co.za to discuss your requirements.

11.2 Government and Institutional Orders

We accept purchase orders from government departments, schools, and other institutions. Please contact us for the necessary documentation and approval processes.

12. Contact Us

If you have any questions, concerns, or need assistance regarding our Payment Policy, please contact us:

Mega Source
📍 1 Recreation Rd, Arcadia, KuGompo City, 5201, South Africa
📧 info@megasource.co.za
📞 +27 68 757 7589
🕒 Monday – Saturday: 08:00 – 17:00

13. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our practices, payment providers, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically.

14. Consumer Protection Act (CPA) Compliance

This Payment Policy is designed to comply with the South African Consumer Protection Act (CPA) of 2008. Under the CPA:

• You have the right to receive clear and accurate pricing information
• You have the right to cancel a transaction within 7 days of receiving goods (subject to conditions)
• You have the right to fair and reasonable contract terms
• You have the right to secure and transparent payment processes

We are committed to upholding your rights under the CPA and ensuring a transparent and fair payment process.

This Payment Policy is effective as of 03 August 2026 and applies to all orders placed through the Mega Source website and services.

Summary of Key Points

 

 

Aspect	Details
Accepted Payment Methods	Credit/debit cards, Instant EFT, BNPL (Payflex, Mobicred), Digital Wallets, Vouchers
Currency	South African Rand (ZAR)
VAT	Included in all prices (15%)
Security	SSL encryption, 3D Secure, PCI DSS-compliant
Guest Checkout	Available (no account required)
Payment Timing	Charged immediately at checkout
Minimum Order	None (unless specified)
Refunds	To original payment method (5–10 business days)
Chargebacks	Contact us first for resolution
Billing	Invoices provided with order confirmation